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Where do you ship?
UK Only currently.
Are your products in stock?
Each model is handmade in Bedford, UK. They are made to order and dispatched within 3-5 working days.
How much does shipping cost?
Shipping within the UK is just £2.99 — fully insured and tracked via Royal Mail. Even though postage costs are rising, we’ve capped the UK shipping fee permanently to keep it fair for our customers.
For international orders, shipping fees vary by destination and are calculated during checkout.
How will I know when my order will arrive?
UK orders are shipped with Royal Mail or EVRI. You’ll receive an estimated delivery date once your order is dispatched.
What are the 3D architectural models made of?
Our models are made from a rigid, biodegradable polymer derived from natural corn starh.
Do I need to assemble the product?
No assembly required — your Mini ground arrives fully assembled and ready to display.
Can I hang my mini ground on the wall?
Yes — every model includes a pre-mounted wall bracket for easy hanging.
How do I clean the model?
Dust removal is easy: just use a hairdryer to blow off any accumulated dust.
What should I do if there’s a problem with my order?
If you have any issues or questions before or after receiving your order, please email us hello@ans.tee. We’ll respond promptly.
Note: Do not reply to your order confirmation email, as it is sent from a no-reply automated address.